Terms and Conditions

Last Updated: April, 2025

Welcome to Pieces of Mine, a division of PUTTING THE PIECES TOGETHER LLC. By accessing or using our website, services, and products, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully. If you do not agree to these terms, you should not access or use our services.

1. Definitions

"We," "us," "our," and "Pieces of Mine" refer to PUTTING THE PIECES TOGETHER LLC."You" and "your" refer to any user or client of our website or services.

2. Services

Pieces of Mine offers professional hair services, hair extensions, custom wig installations, and other related services. All services are subject to availability, and we reserve the right to modify or discontinue any service without prior notice.

3. Appointment Policy

By booking an appointment with us, you agree to the service terms provided during the consultation process. Cancellations or rescheduling must be made at least 24 hours in advance to avoid a cancellation fee.

4. Payments

All payments must be completed at the time of service unless otherwise agreed upon. We accept various payment methods as outlined on our website. All sales are final for custom wigs and hair extensions due to the nature of the products.

5. Returns and Refunds

For hair products and services, due to hygiene and customization, we do not accept returns or issue refunds unless there is a verifiable issue with the service or product.

6. User Responsibilities

You agree to provide accurate and current information when interacting with our website or booking services. You are responsible for maintaining the confidentiality of your account information.

7. Limitation of Liability

We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services, including but not limited to damage to hair, loss of hair, or unsatisfactory results.

8. Intellectual Property

All content, including but not limited to text, images, logos, and videos on the Pieces of Mine website, are the property of PUTTING THE PIECES TOGETHER LLC and cannot be reproduced or used without prior written permission.

9. Changes to the Terms

We reserve the right to update or modify these terms at any time. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

10. Governing Law

These terms are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

11. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: [email protected]

Phone: (202) 941-3434

Business Address: 1240 4th Street NE, Washington, DC 20002, United States